Privacy Policy
Last updated: June 7, 2026
At Shride, we represent the privacy of our mobility partners and passengers as a core value. This Privacy Policy details how we collect, verify, store, and utilize your personal information.
1. Information We Collect
To operate the Shride carpooling network safely and efficiently, we collect the following details:
- Verification Details: Government-issued ID details (Passport, Driver's License, State ID, and Vehicle Registration) to run safety background checks.
- Location Information: Real-time GPS coordinates while trips are active to support live sharing maps and Emergency SOS features.
- Contact Details: Your name, business organization, email address, and cell phone number.
- Financial Info: Cashless transaction records and wallet logs. We do not store full credit card details on our servers (processed via PCI-compliant partners).
2. How We Use Your Data
We restrict our data usage strictly to operations:
- Routing matching and passenger/partner pairings.
- Real-time telemetry and off-route emergency monitoring.
- Securing financial transaction transfers in cashless escrow.
- Aggregating corporate offset scores for sustainability programs.
3. Data Sharing Policies
We never sell your personal information or route history profiles to third-party advertisers. Data is shared only under strict operational guidelines:
- With matching riders for scheduled trip co-ordination.
- With local emergency services if the SOS feature is triggered.
- With enterprise administrators if you match inside domain-locked corporate networks.
4. Security Safeguards
Your information is stored inside secure, encrypted databases with restricted access layers. We use industry-standard SSL encryption for transit, tokenized auth keys, and perform regular security checks on our databases.
5. Your Controls and Rights
You have the right to request deletion of your Shride mobility partner profile, inspect stored audit logs, or revoke location authorization parameters at any time from your system settings.